Your Questions Answered

How do I sign up for an account?

Signing up is quick and easy! Just click the "Sign Up" button at the top of any page, fill out the required info, and agree to our terms and conditions. You’ll get a confirmation email—just click the link inside to activate your account. You’re all set to play!

Can I have multiple accounts?

Nope, sorry! Each player is limited to one account. This helps us keep gameplay fair and secure. Plus, multiple accounts can lead to account suspensions.

Forgot your password? Here’s what to do:

Click "Log In" at the top right, then select "Forgot Password". Enter your email and hit "Reset Password." Check your inbox (and spam folder just in case) for a reset link. Click it, create a new password, and you're back in!

What payment options are available?

We support Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), Dogecoin (DOGE), and Bitcoin Cash (BCH). Add more currencies anytime in your account settings.

How do I add another currency?

Log into your account, head to "My Wallet," and click "Add Currency." Choose from the list and you’re good to go.

Are there limits on deposits or withdrawals?

There’s no max deposit, but the minimum is 0.001 BTC (or equivalent). Withdrawals for new accounts are capped at 12 BTC per month. VIPs enjoy higher limits—check our terms for details.

What is Bitcoin, and how do I get it?

Bitcoin is a digital currency used worldwide. You can buy it from crypto exchanges like Coinbase or Kraken. Store your Bitcoin in a secure wallet, and you're ready to play!

How fast are deposits processed?

Instantly! As soon as your payment is confirmed on the blockchain, your funds will be available for play.

When will I receive my winnings?

Withdrawals up to 1 BTC are processed instantly. For larger amounts, it may take up to 60 minutes. We work hard to get your winnings to you ASAP!

Do you offer bonuses?

Absolutely! Check out our Promotions Page for the latest offers, including welcome bonuses, reload perks, and more.

How are bonuses calculated?

Bonuses are usually based on your deposit amount or bets placed during special rounds. Visit our Bonus Terms page for details on wagering requirements and limits.

Are your games fair?

Yes, 100%! We use provably fair technology, meaning you can verify the fairness of each game in real time. Transparency is our priority.

What if a game crashes mid-play?

Don’t worry! Our servers save your game progress automatically. Just log back in, and you’ll pick up right where you left off.

How do you protect my personal information?

Security is our top priority. We use bank-grade encryption, two-factor authentication, and cold storage for cryptocurrencies. Your data stays safe with us.

Is my activity anonymous?

Mostly, yes. We don’t ask for personal details unless required for security reasons, like verifying suspicious activity. Your privacy is always respected.

Need more help? Contact our 24/7 Support Team.

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